FAQ

Answers to the most common questions about our treatments, bookings, and products.

How do I book an appointment?

You can book online through our appointment system, call us on 0208 505 0001, or email us at info@luxuriousbeautyboutique.co.uk.

What is your cancellation policy?

We require at least 24 hours' notice for cancellations. Late cancellations may incur a fee of up to 50% of the treatment cost. No-shows are charged the full price.

Do I need a consultation before treatment?

Certain treatments such as laser, chemical peels, and semi-permanent makeup require a prior consultation and may include a patch test. This ensures the treatment is safe and suitable for your skin type.

How should I prepare for my appointment?

Arrive with clean skin, free of makeup and skincare products on the treatment area. Avoid sun exposure and tanning for at least 2 weeks before laser or peel treatments. We'll provide specific preparation instructions during your consultation.

Is there parking available?

Yes, there is on-street parking along High Road, Woodford Green, as well as nearby pay-and-display car parks. We are also accessible by public transport — the nearest station is Woodford (Central line).

Can I buy gift vouchers?

Yes! Gift vouchers are available for any value or specific treatment. They are valid for 12 months from the date of purchase. Please contact us or visit the clinic to purchase.

What payment methods do you accept?

We accept cash, all major debit and credit cards, and bank transfers. Payment is due at the time of service.

Can I return products purchased from your shop?

Unopened products can be returned within 7 days of purchase. For hygiene reasons, opened skincare products cannot be returned. If you receive a faulty item, please contact us immediately.

Are your treatments safe during pregnancy?

Some treatments are not suitable during pregnancy or breastfeeding. Please inform us at the time of booking and we will advise on safe alternatives. Consultations are always available to discuss your options.

How can I contact you?

Call us on 0208 505 0001, email info@luxuriousbeautyboutique.co.uk, or visit us at 253-269 High Road, Woodford Green, IG8 9FB. You can also use our contact form.