Terms & Conditions

Please read these terms carefully before using our services or making a purchase.

1. General

These terms and conditions apply to all services provided by Luxurious Beauty Boutique ("we", "us", "our"), located at 253-269 High Road, Woodford Green, IG8 9FB. By booking an appointment or purchasing products, you agree to these terms.

2. Appointments & Bookings

All appointments must be booked in advance through our online booking system or by contacting us directly. A valid email address and phone number are required at the time of booking.

We recommend arriving 5–10 minutes before your scheduled appointment. Late arrivals may result in a shortened treatment time.

3. Cancellations & Rescheduling

We require at least 24 hours' notice for cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee of up to 50% of the treatment cost.

No-shows will be charged the full treatment price.

4. Payments

Payment is due at the time of service unless otherwise agreed. We accept cash, debit cards, credit cards, and bank transfers. All prices are inclusive of VAT where applicable.

5. Consultations

Certain treatments require a prior consultation and/or patch test. We reserve the right to refuse treatment if we believe it is not in the client's best interest for medical or safety reasons.

6. Products & Returns

Products purchased from our shop are non-refundable unless faulty or damaged upon delivery. Please inspect your items upon receipt and contact us within 7 days if there is an issue.

Skincare products that have been opened or used cannot be returned for hygiene reasons.

7. Gift Vouchers

Gift vouchers are valid for 12 months from the date of purchase. They are non-refundable and cannot be exchanged for cash. Lost or stolen vouchers cannot be replaced.

8. Liability

While we take every precaution to ensure your safety and satisfaction, Luxurious Beauty Boutique is not liable for any adverse reactions that occur after treatment, provided all aftercare instructions have been given. Clients are responsible for disclosing relevant medical history prior to treatment.

9. Privacy

Your personal data is handled in accordance with our Privacy Policy. We do not share your information with third parties without your consent.

10. Changes to Terms

We reserve the right to update these terms at any time. Changes will be reflected on this page with the updated date.

Last updated: February 2026